Privacy Policy

Privacy Policy – Elissio®

Your privacy is very important to Elissio®. We therefore comply with the privacy law (GDPR). This means your data is safe with us and that we use it properly. In this privacy policy, we explain what we do with information we learn about you through our website www.elissio.nl.

1. Personal data we process

Elissio® processes your personal data because you use our services and/or because you provide this data to us yourself.

We process the following data:

  • First and last name

  • Address details

  • Phone number (optional)

  • Email address

  • Payment details (via a secure payment provider)

  • IP address

  • Data about your activities on our website (e.g., via cookies)

2. Purposes of data processing

We use your data for the following purposes:

  • Processing your order and payment

  • Sending our newsletter (if you have subscribed)

  • Informing you about changes to our services

  • Giving you the option to create an account (if applicable)

  • Complying with legal obligations (such as record-keeping requirements)

3. Sharing personal data with third parties

We only provide your data to third parties if this is necessary for the execution of our agreement with you, or to comply with a legal obligation. For example:

  • Shipping partners

  • Payment services (such as iDEAL, Mollie, PayPal, or credit card providers)

  • Bookkeeper or accountant (for invoice processing)

We enter into processor agreements with these parties to safeguard your privacy.

4. Cookies and similar techniques

Our website uses functional and analytical cookies that do not infringe on your privacy.

We use these to:

  • To ensure the website functions properly

  • To analyze how visitors use the website (for example via Google Analytics, with anonymized IP addresses)

5. Security of your data

We take appropriate security measures to prevent misuse of and unauthorized access to personal data. For example, we use:

  • Secure connections (SSL)

  • Strong passwords and secure systems

  • Regular software updates

6. Retention Periods

We do not keep your data longer than necessary for the purpose for which it was provided.

For administrative data, such as invoices, a statutory retention period of 7 years applies.

7. Your Rights

You have the right to:

  • Access your personal data

  • Have your data corrected or deleted

  • Limit the processing

  • Object to processing

  • Have your data transferred

  • Withdraw previously given consent

Would you like to exercise one of these rights? Please contact us via:
info@elissio.nl

8. Reviews – WebwinkelKeur

We collect reviews through the WebwinkelKeur platform.

If you leave a review via WebwinkelKeur, you are required to provide your name and email address. WebwinkelKeur shares this data with us so that we can link the review to your order. WebwinkelKeur also publishes your name on their own website.

In some cases, WebwinkelKeur may contact you to provide clarification on your review.

If we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this data solely to invite you to leave a review.

WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties to provide the service. All the above guarantees regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

9. Complaints

Do you have a complaint about how we handle your data? Please contact us first.

If you cannot resolve the issue with us, you have the right to file a complaint with the Data Protection Authority via www.autoriteitpersoonsgegevens.nl.

10. Contact Details

H&H Allround Trade Group
Newtonstraat 14C
3281 NM Numansdorp
Chamber of Commerce: 76743055
VAT: NL860784393B01

Email: info@elissio.nl
Website: www.elissio.nl